We are here to help!
Email us at firstname.lastname@example.org and let us know how we can assist you with sizing/fit, order processing, exchanges/returns, wholesale or press inquiries.
Order Processing + Shipping:
Please allow up to 3 business days to process + ship your order. We offer FREE domestic ground shipping on all orders. We are not responsible for any shipments that are lost, damaged, misplaced, stolen or any unexpected delays in shipping outside of our control.
Returns + Exchanges:
Need to return? We offer a full refund for returns postmarked within 7 calendar days of receipt of order. We can only accept items returned new, unused, with all House Of King garment tags still attached and in original packaging. All Sale Items are FINAL SALE and non-returnable. The cost of return shipping will be deducted from your refund.
Email us at email@example.com to request your return authorization.
Looking to exchange? If you need a different color or size, we offer FREE exchange shipping as a courtesy while you find your perfect match!
Authorized exchanges postmarked within 7 calendar days of receipt of order are eligible for exchange. Once your return is received, your exchange will be shipped to you. If we do not have your desired item in stock, we can offer a full refund for items postmarked within the 7 day window.
Email us at firstname.lastname@example.org to reserve your replacement item + request your exchange authorization.
Wish to return a gift? If you received an item as a gift, we will accept your return for exchange only as long as the item is still full priced and in season. The value of your gift item will be applied toward the exchange and you will be credited or charged the difference. If the gift item is on sale or past season, unfortunately we cannot accept your return.
Email us at email@example.com to request your gift return.
Sales + Promotions:
If a previously purchased item goes on sale within the 7 day return window, let us know and we will credit you the difference. Promotion codes do not apply to any previously discounted items or previously placed orders.
All Sale Items are FINAL SALE and cannot be returned or exchanged for refund or store credit.
Wholesale + Press Inquiries:
Interested in carrying or featuring House Of King? We'd love to chat! Email us at firstname.lastname@example.org with more information about your store and we will be in touch.
Mail Returns + Exchanges to:
House Of King
Attn: Returns Dept
75 Bennett Street NW
Atlanta, GA 30309